Safety Guidelines

Understanding Match Statuses

MedRM shows you three types of matches to help you manage all your interactions:

• Roommate Matches: People you've already matched with and shared contact information with. These are connections confirmed by both parties
• Waiting on You: People who sent you a roommate request and are waiting for your response. You can accept (to match), decline, or ignore these requests
• Waiting on Them: People you sent a roommate request to and are waiting for their response. You can withdraw your request at any time if they haven't responded

Before You Match

• Ask questions: Once matched, contact info is shared. Use email or LinkedIn to learn about their background, lifestyle, and rotation details before committing.
• Verify information: Ask for contact information and cross-reference with their institution if possible
• Check their profile: Review their full profile, including training year, specialty, and lifestyle preferences
• Trust your gut: If something feels off, it's okay to decline a match
• Use video chat: Before committing, consider a video call to ensure you're both comfortable

Red Flags to Watch For

• Unwilling to answer basic questions about their background
• Asking for money or payment upfront
• Inconsistencies in their story or profile information
• Pressure to make decisions quickly
• Requests for personal information beyond what's reasonable (SSN, bank details, etc.)
• Inappropriate or harassing messages
• Claiming to be a healthcare professional without clear details about their role

Communication Safety

• Don't share personal details early: Avoid sharing your phone number, address, or financial info with unverified matches
• Meet in person safely: If you decide to meet your potential roommate before moving in, meet in a public location
• Tell someone: Let a friend or colleague know who you're connecting with

Housing Agreement Tips

• MedRM does NOT handle housing agreements or leases
• You are responsible for negotiating your own housing arrangement
• Get everything in writing (rental terms, payment splits, move-in/out dates)
• Clarify utility costs, shared spaces, and house rules in advance
• Consider a brief written agreement even between friends

If Something Goes Wrong

• Report the user: Use the report feature in the app to flag inappropriate behavior
• Block them: You can block users to prevent further communication
• Email me: Email [email protected] with details if you experience harassment or safety concerns
• Seek help: If you experience illegal activity or serious safety concerns, contact local law enforcement

Important Reminders

• MedRM verifies institutional email domain and ownership only, credentials, professional licenses, training status, and other profile claims are not verified
• MedRM does not conduct background checks or criminal screening
• You are responsible for independently verifying any claims a potential roommate makes
• MedRM is not responsible for housing disputes or roommate conflicts
• Always protect your personal safety above all else

Managing Your Content

• Delete trips: You can delete any trip at any time. Deleted trips will no longer appear in searches or matching
• Delete notifications: You can delete individual notifications from your notification history to clear past messages
• Withdraw roommate requests: On the "Waiting on Them" page, you can withdraw roommate requests you've sent to users who haven't responded yet
• Delete your account: You can permanently delete your account and all associated data from Account Settings → Delete My Account
• View your data: Check what data is stored about you anytime through Account Settings → View My Data